Shipping policy

SHIPPING POLICY

Thank you for shopping at NDCH SHOP. We want to ensure your order reaches you as quickly and safely as possible.

PROCESSING TIME
Orders are typically processed within 1-3 business days. During high-volume periods (holidays, promotions), processing may take up to 5 business days. You will receive a confirmation email with tracking information once your order ships.

SHIPPING METHODS & DELIVERY TIMES
We currently ship to addresses within the United States.

- Standard Shipping: 5-10 business days
- Expedited Shipping: 3-5 business days (where available)

Please note that delivery times are estimates and may vary depending on your location and carrier conditions.

SHIPPING RATES
Shipping rates are calculated at checkout based on your location and the weight of your order. Free shipping promotions may be offered periodically.

ORDER TRACKING
Once your order ships, you will receive an email with tracking information. You can use this to monitor your package's progress.

INTERNATIONAL SHIPPING
At this time, we only ship within the United States. We hope to expand our shipping options in the future.

LOST OR DAMAGED PACKAGES
If your package appears lost or arrives damaged, please contact us at nkrumah@ndchvision.com within 7 days of the expected delivery date. We will work with you to resolve the issue.

QUESTIONS?
If you have any questions about shipping, please contact us at nkrumah@ndchvision.com.